GRANTHAM
Spittlegate Level, Grantham, Lincolnshire, NG31 7UH
RETFORD
Jockey Lane, Elkesley, Nottinghamshire, DN22 8BN
BLACK FRIDAY SALE START NOW
Spittlegate Level, Grantham, Lincolnshire, NG31 7UH
Jockey Lane, Elkesley, Nottinghamshire, DN22 8BN
Grantham’s are happy to undertake manufacturer warranty work on your behalf…
However it will be necessary to apply a warranty processing administration fee of £80. This fee enables us to solicit your claim with the manufacturer.
The warranty processing administration fee is chargeable for each claim submitted by Grantham’s on your behalf (although each claim can accommodate up to five items of warranty).
This fee is payable at the time of booking your initial appointment and is non-refundable even in the event of your warranty claim being declined.
Prior to contacting Grantham’s, we advise you to check that your Service History has been carried out in line with manufacturer requirements. Failure to have complied with these requirements may have invalidated your warranty and any work undertaken on your behalf will be chargeable.
In the event that your warranty claim is accepted by the Manufacturer, and you request Grantham’s to commence work, any additional time taken due to unforeseen circumstances will in the first instance be discussed with the manufacturer for approval under the terms of the warranty.
Should the manufacturer decline to approve additional time, you will become liable at a rate of £75 per hour.
In all instances Grantham’s will discuss options with you and seek your further approval before incurring additional costs.
If you are unable to fully agree with the terms and conditions of the Grantham’s warranty Policy then please refer to your supplying dealer.
At Grantham’s, we understand that when your caravan or motorhome is damaged, it can really affect your holiday experience and peace of mind. That’s why we’re here to take the stress out of the situation with our comprehensive service and repair centre. Whether it’s something as simple as a tyre change or a more complex issue like damp repairs, we handle it all, so you can get back on the road and enjoy your adventures without worry.
As an Approved Bailey Repair Centre, we have access to genuine Bailey spare parts, repair guidelines, and all the technical information necessary to ensure your caravan or motorhome is repaired to the highest standards. Our team is equipped to carry out both internal and external repairs, making sure that no matter the issue, we’ve got you covered.
Our workshop is fully equipped, and all of our engineers are trained and qualified under the NCC Approved Workshop Scheme, so you can trust that your Bailey is in expert hands. We pride ourselves on delivering top-quality repairs and exceptional service every time. With a range of five-star customer reviews, we can confidently say that customer satisfaction is at the heart of everything we do.
You can rest assured that when you bring your Bailey to us, we’ll take care of it like it’s our own.
With every Bailey caravan and motorhome come a 10 year Alu-Tech bodyshell integrity warranty .
To maintain your warranty you must you must complete an annual habitation service, in accordance with the terms of the Bailey handbook.
Base vehicle warranty (Ford, Fiat etc.) will have their own set of criteria to adhere to maintain the warranty.
For a period of 24 months from the initial date of collection from your supplying dealer a comprehensive warranty on all parts and components as well as full coverage for any manufacturing faults forming part of the original specification of the vehicle are covered by Bailey’s warranty.
Exclusions do a apply and can be found on the Bailey website for more details.
An optional 3 year extension to the standard Bailey Warranty for the mechanical and electrical components of your leisure vehicle is available through your supplying Retailer. This extends it to a 6 year warranty.
Bailey Alu-Tech caravans and coachbuilt motorhomes come with a 6-year Bodyshell Integrity Warranty, which covers any defects in the habitation bodyshell related to water ingress, subject to the exclusions outlined in the terms and conditions.
Please note that this warranty does not apply to components already covered by the base vehicle manufacturer’s warranty on motorhomes. For full details and terms can be found on the Bailey website.
There is an option for an additional 4 year extension to the standard Bodyshell Integrity Warranty cover which can by purchased by your dealer.
The manufacturer of the chassis also have their own warranty that they adhere to. Usually the base vehicle warranty is 3 years but can differ with each manufacturer.
Bailey motorhomes and campers are built on either a Ford or Peugeot base vehicle but could be built on other manufacturers in the future such as Fiat.
Both manufacturers offer a warranty for the base vehicle, which is subject to the terms and conditions outlined in their respective handbooks. For any questions or issues related to the base vehicle warranty, please contact the relevant manufacturer or their authorised agents directly.
The bas vehicle manufacturer may also improve
Yes, all of our engineers are AWS and Bailey approved, with training that meets the highest industry standards.
With over 60 years of combined experience and a fully equipped workshop, we have everything necessary to address and resolve any issues with your caravan or motorhome.
Yes, as a Bailey-approved service centre, we have direct access to genuine Bailey parts, product recall information, and expert technical support.
We can also assist with any warranty claims you may have for your Bailey caravan or motorhome.
We do offer same-day repairs however, this depends on the work needed to be carried out and if we have the parts available.
Before we start any repair we will let you know the earliest availability we can get it it in incase the repair work is time sensitive to you.
Yes. Grantham’s are happy to undertake manufacturer warranty work on your behalf. However, we do require a warranty processing administration fee of £80.
This fee enables us to solicit your claim with the manufacturer.
This all depends on the severity of the job. When agreeing any repair job we will let you know how long it will take and when you are able to pick the caravan back up.
Yes we do. Simply fill in the quotation form below and let us know that you intend to go through via insurance.