Submit Warranty Claim

However it will be necessary to apply a warranty processing administration fee of £80. This fee enables us to solicit your claim with the manufacturer.

The warranty processing administration fee is chargeable for each claim submitted by Grantham’s on your behalf (although each claim can accommodate up to five items of warranty).  

This fee is payable at the time of booking your initial appointment and is non-refundable even in the event of your warranty claim being declined.

Prior to contacting Grantham’s, we advise you to check that your Service History has been carried out in line with manufacturer requirements. Failure to have complied with these requirements may have invalidated your warranty and any work undertaken on your behalf will be chargeable. 

In the event that your warranty claim is accepted by the Manufacturer, and you request Grantham’s to commence work, any additional time taken due to unforeseen circumstances will in the first instance be discussed with the manufacturer for approval under the terms of the warranty.

Should the manufacturer decline to approve additional time, you will become liable at a rate of £75 per hour.

In all instances Grantham’s will discuss options with you and seek your further approval before incurring additional costs.

If you are unable to fully agree with the terms and conditions of the Grantham’s warranty Policy then please refer to your supplying dealer.