GRANTHAM
Spittlegate Level, Grantham, Lincolnshire, NG31 7UH
RETFORD
Jockey Lane, Elkesley, Nottinghamshire, DN22 8BN
DON't MISS THE CARAVAN & MOTORHOME SHOW
10th - 12th April
Spittlegate Level, Grantham, Lincolnshire, NG31 7UH
Jockey Lane, Elkesley, Nottinghamshire, DN22 8BN
Find out if your KNAUS or WEINSBERG has a recall or product upgrade.
If there is a recall on your vehicle. or appliance then you will not usually have to pay for the repairs or upgrades for this.
If your vehicle has a problem and you don’t identify that the issue is up for a recall then you could find yourself paying for the damages yourself when you take it for a caravan repair or service.
Although, more importantly a recall that goes unnoticed could also lead to further damage to the caravan or more seriously, personal injury.
If your vehicle has a serious safety defect, the manufacturer will write to you to tell you what to do but most of the time this doesn’t happen especially if it is a used caravan, as the manufacturer may not have details of ownership.
And do not worry about your privacy. We will never share your data or information to any third-party. Your information will be used for the sole purpose to inform you that you have a product recall on your caravan.
Don' t pay for charges that you shouldn't have to pay for. Get your caravan issues rectified by the manufacturer free of charge.
Have peace of mind that you and your family are safe and sound in your caravan.
Don't let uncompleted product recalls cause long term damage to your caravan.
Avoid future breakdowns in the future by ensuring that all product recalls are rectified
We will never share your data or information to any third-party. Your information will be used for the sole purpose to inform you that you have a product recall on your caravan.
If there is a product recall on your vehicle you simply, just book it in with an approved KNAUS or WEINSBERG technician. In our case we are KNAUS and WEINSBERG approved so we can fix any product recalls on your KNAUS or WEINSBERG caravan, motorhome or camper, free of charge.
The manufacturer covers the cost.
The reason why your manufacturer may not of told you is because they may not have your details.
Manufacturers tend to send emails out to their customers who have bought. new caravan but then as caravans get passed down or traded the communication from customer to manufacturers gets cut.
It is your choice whether to get your caravan recall amended. It is recommended that you do so as it could cause problems further on or it could also be a safety hazard.
It is important to notify these early as bigger problems could occur and you could find yourself paying for the damages caused by the recall.
No. All product recalls should be dealt with and you don’t need to be under any kind of warranty to get these fixed. In most instance a product recall need rectifying due to a safety concern.
You can take your caravan to any dealer or technician who is approved by your caravans manufacturer. Before booking it in with any technician, check first that they are able to do the work before booking them in to fix it.
They could get picked up on a service depending on what the fault is. However, many technicians who pick these faults up don’t look to see if there is a recall and so you could find yourself paying for these faults rather than the manufacturer. Some technicians don’t have access to the KNAUS portal to see if your caravan has a product recall either.
Here are Grantham’s we do a recall check and are a KNAUS service centre so be sure that this will be picked up on your service.