GRANTHAM
Spittlegate Level, Grantham, Lincolnshire, NG31 7UH
RETFORD
Jockey Lane, Elkesley, Nottinghamshire, DN22 8BN
DON't MISS THE CARAVAN & MOTORHOME SHOW
10th - 12th April
Spittlegate Level, Grantham, Lincolnshire, NG31 7UH
Jockey Lane, Elkesley, Nottinghamshire, DN22 8BN
Grantham’s are happy to undertake manufacturer warranty work on your behalf…
However it will be necessary to apply a warranty processing administration fee of £80. This fee enables us to solicit your claim with the manufacturer.
The warranty processing administration fee is chargeable for each claim submitted by Grantham’s on your behalf (although each claim can accommodate up to five items of warranty).
This fee is payable at the time of booking your initial appointment and is non-refundable even in the event of your warranty claim being declined.
Prior to contacting Grantham’s, we advise you to check that your Service History has been carried out in line with manufacturer requirements. Failure to have complied with these requirements may have invalidated your warranty and any work undertaken on your behalf will be chargeable.
In the event that your warranty claim is accepted by the Manufacturer, and you request Grantham’s to commence work, any additional time taken due to unforeseen circumstances will in the first instance be discussed with the manufacturer for approval under the terms of the warranty.
Should the manufacturer decline to approve additional time, you will become liable at a rate of £75 per hour.
In all instances Grantham’s will discuss options with you and seek your further approval before incurring additional costs.
If you are unable to fully agree with the terms and conditions of the Grantham’s warranty Policy then please refer to your supplying dealer.
At Grantham’s, we know that when your Coachman caravan is damaged or has a fault, it can disrupt your holiday plans and cause unnecessary stress. That’s why we’re here to take the worry off your shoulders with our fully equipped service and repair centre. Whether it’s a simple light replacement or more complex issues like damp or panel repairs, we’re ready to handle it all, so you can get back on the road and continue enjoying your holiday with peace of mind it is rectified to the highest standards.
As an Approved Coachman Caravan Repair Centre, we have access to genuine Coachman parts, detailed repair guidelines, and all the technical expertise required to ensure your caravan is repaired and back on the road. Our skilled team can tackle both internal and external repairs, meaning no matter what the issue, we’ve got you covered.
Our workshop is fully equipped, and all of our engineers are trained and qualified under the NCC Approved Workshop Scheme, giving you confidence that your Coachman is in expert hands. We’re committed to delivering top-quality repairs and exceptional service, every time. With a range of glowing customer reviews, customer satisfaction is at the core of everything we do.
When you bring your Coachman to us, you can rest assured that we’ll treat it with the utmost care, just as we would our own.
A Coachman is more than just a caravan, it’s a symbol of quality and craftsmanship. That’s why we’re committed to providing it with the premium service it deserves, ensuring it continues to deliver the exceptional experience you expect.
Enjoy peace of mind knowing you’re getting the best value on quality coachman repairs.
If you’ve been offered a better like-for-like quote for the same reliable solution, let us know — we’ll match it.
Advanced Bonded Technology is an important part of the Coachman design and build process. Every new Coachman model has to pass our fastidious and meticulous quality and safety checks.
Coachman are so confident of its effectiveness, that every Coachman comes with our 10-year water ingress warranty as standard.
To maintain your warranty you must you must complete an annual habitation service, in accordance with the terms of the Coachman Caravan handbook.
Your Coachman caravan is covered by a 3-year warranty, ensuring protection for all parts and components, as well as coverage for any manufacturing defects within the original specification.
As part of this warranty, it is a condition that a service and safety check is carried out by your dealer at least once every year.
Exclusions do apply; for full details, please refer to the Coachman website.
Every new Coachman caravan from 2015 onwards, includes a comprehensive 10 year water ingress warranty.
To maintain this you must carry out an annual service in years 1- 6 in line with the service scheduling detailed. In the years 7,8 and 9 you must carry out a service within 90 days either side of the anniversary of the date of purchase.
Yes, all of our engineers are fully trained and approved under the National Caravan Council (NCC) and Coachman’s guidelines, ensuring they meet the highest industry standards.
With over 60 years of combined experience and a fully equipped workshop, we have the expertise and resources to tackle any issue with your Coachman caravan, ensuring it’s restored to the highest standard and ready for your next adventure.
Yes, as an approved Coachman service centre, we have direct access to genuine Coachman parts, product recall updates, and expert technical support.
We’re also here to assist with any warranty claims you may have for your Coachman caravan, ensuring your vehicle receives the care and attention it deserves.
We do offer same-day repairs however, this depends on the work needed to be carried out and if we have the parts available.
Before we start any repair we will let you know the earliest availability we can get it it in incase the repair work is time sensitive to you.
Yes. Grantham’s are happy to undertake manufacturer warranty work on your behalf. However, we do require a warranty processing administration fee of £80.
This fee enables us to solicit your claim with the manufacturer.
This all depends on the severity of the job. When agreeing any repair job we will let you know how long it will take and when you are able to pick the caravan back up.
Yes we do. Simply fill in the quotation form below and let us know that you intend to go through via insurance.
Yes. Workshop slots are allocated in advance, especially during peak season (spring/summer). We recommend booking at least 4–6 weeks ahead for servicing and warranty work. You can book online, by phone, or via email.
Annually. To maintain your warranty, Coachman requires a full annual service and damp report to be carried out by an approved workshop within 90 days of the original purchase anniversary date. If you’d like us to service your vehicle then you can book your service online here